Delayed Opening
The Credit Union will delay opening for business on Wednesday, May 29, 2013 until 9:00am.
Scheduled System Maintenance - Online Banking
BFSFCU will be performing scheduled system maintenance on our Online Banking system Tuesday, May 21, 2013 beginning at 11pm until 2am on Wednesday, May 22, 2013.
Scheduled System Maintenance
BFSFCU will be performing scheduled system maintenance on our Online BillPayer and eTransfer services this weekend.
ATM Availability
As of April 29, 2013, the Credit Union ATMs on the first floor at IMF HQ1 are no longer available due to preparation for the HQ1 Renewal project. The I-Building ATM will also be relocated to within the I cafeteria due to construction beginning on May 17, 2013.
Scheduled System Maintenance
BFSFCU will be conducting scheduled system maintenance on Friday, April 26, 2013 beginning at 8pm until Saturday, April 27, 2013 at 8am. During this time, members may experience brief, intermittent periods of where Online Banking and Audio Response services are not available.
Election Results
The 66th Annual Meeting of Bank-Fund Staff Federal Credit Union was held on April 4, 2013 at the JW Marriott Hotel. At the meeting, the results of the Credit Union's 2013 election for the Board of Directors were announced.
Testing… Testing… Chip & PIN
For those who are waiting for our highly anticipated line of Chip & PIN Visa® Platinum Credit Cards, we have a progress update:
Year-end Tax Forms
Year-end tax statements are available in Online Banking for members to view or download.
Scheduled System Maintenance - Online Banking
The eTransfer service will be unavailable on Saturday, March 9, 2013 beginning at 11PM ET, until Sunday, March 10, 2013 at 6AM ET for scheduled system maintenance. Online BillPayer will be unavailable between 1AM ET and 6AM ET on Sunday, March 10, 2013 for scheduled system maintenance.
Scheduled System Maintenance - eTransfer
BFSFCU will be performing scheduled system maintenance on our eTransfer system in Online Banking between 11:00 pm on Saturday, February 16th and 5:00 am on Sunday, February 17th.
Supplemental Dividend
The Board of Directors has approved a Supplemental Dividend of $10,000,000 for 2012.
World Bank-IMF Chorus New Season
The World Bank-IMF Chorus is starting a new season on January 15 under the direction of music director Sonya Sutton.
Important Note Regarding Mortgage Payments
Please note that mortgage payments submitted through Online Banking will be accepted through 6:30pm EST, December 31st for the 2012 tax year.
A Message to Non-resident Account Holders
Beginning January 1, 2013, U.S. financial institutions will be required by the Internal Revenue Service (IRS) to report “deposit interest” paid to nonresident account owners to the IRS.
World Bank-IMF Chorus Winter Concert
Sonya Sutton directs the chorus performing selections from Whitacre, Mendelssohn, Rutter and other great composers.
Service Alert: ATMs for Overseas Members
We are currently experiencing a service issue where some members are unable to complete ATM transactions on overseas (non-US) ATMs.
Service Disruption: ATM Services
We are currently experiencing intermittent service outages with ATM services due to a service disruption in the Co-Op ATM network.
Scheduled System Maintenance
BFSFCU will be performing scheduled system maintenance from 1:00 AM to 4:00 AM on Wednesday, October 3, 2012. During this maintenance window, Online Banking, Bank-By-Phone, and the 24x7 Call Center will be unavailable for a period of approximately 20 minutes.
Scheduled System Maintenance
BFSFCU will be performing scheduled system maintenance beginning Friday, September 21, 2012 at 11:00 PM ET until Saturday, September 22, 2012 at 4:00 AM ET. During this time, Online Banking, the 24x7 Call Center, and the Bank-By-Phone system will be unavailable.
WB-IMF Chorus
The World Bank-IMF Chorus welcomes new and past members.
Staying Secure Online
Avoid becoming the victim of an online scam with our Digital Defense Training Center.
An Important Message From Your Credit Union
Please note that effective August 1, 2012, there is a new Inactive Member fee of $5 per month. A membership is considered inactive if there has been no member-initiated activity during the previous 24 months.
Scheduled Maintenance: Online BillPayer
Please note that Online BillPayer will be unavailable on Sunday, May 20, between 2:00 AM and 6:00 AM ET for scheduled system maintenance.
Fraud Alert: Phishing E-mail Scam
Some BFSFCU members have been targeted in a new e-mail phishing scam. Fraudulent e-mails are appearing to come from BFSFCU staff members.
Tax Preparation
Be sure to use your official statement of record and tax forms from within Online Banking when preparing your taxes.
System Upgrade - Web Encryption Enhancements
On March 20, 2012, BFSFCU will introduce new Secure Socket Layer (SSL) certificates that will enhance our data encryption capabilities.
2011 Member Survey
As part of our commitment to providing the highest quality service to our membership, we survey a sample of members each year. In the survey, we ask questions concerning our product and service offerings, including what is most important to our members and how we are doing on meeting your financial services needs.
What you need to know about Joint Account Ownership
If you are or have a joint owner on some or all of your BFSFCU accounts, here are some common questions about the rights and privileges of joint owners.
Supplemental Dividend
BFSFCU is pleased to announce the distribution of a supplemental dividend in the amount of $10 Million.
Important Note Regarding Mortgage Payments
Please note that all mortgage payments submitted through Online Banking will be accepted through 6:00pm EST, December 31st for the 2011 tax year.
Attention eWires and Online Banking Users
Due to a recent Microsoft security update, some Internet Explorer 7 (IE7) users may experience issues using drop-down menus in secure sites, such as those on our eWires form within Online Banking.
Member Appreciation Day
Join us in our branches on December 15, 2011 for Member Appreciation Day.
Banks vs. Your Credit Union: Who Can You Trust?
The major banks have recently decided to backpedal on the idea of charging their customers for using a debit/check card next year, but what else might they have up their sleeves?
$60 per year in Debit Card fees. That's not right!
Some of the big banks have recently made the news about their future plans for debit and check card customers. We would like to take this opportunity to assure our members that these changes will not affect the BFSFCU® Visa® Debit Card.
Approaching Hurricane
The DC metropolitan area is preparing for the possibility of inclement weather due to the approaching hurricane. In the event that the Credit Union is closed for business on Monday, August 29th, we will post a message on our website.
Online Banking Scheduled Maintenance
Online Banking will be temporarily unavailable tonight, August 3rd, from 11:00pm to 2:00am Thursday, August 4th, EDT.
Has Your Account Become Dormant?
Did you know that if your account has had no activity for a period of three years, the funds are turned over to the District of Columbia government? DC law requires that these dormant accounts are treated as abandoned property.
Important Notice Regarding Transaction History in Online Banking
We have resolved a technical problem with Online Banking that is causing some transactions to be missing in member account transaction history even though the transactions are reflected in the account balance.
Important Information About Loan Payments
If you plan on making a payment to any consumer or home equity loan through on line banking, please make sure to follow these guidelines.
Online Banking Duplicate Transactions Through the end of the day
on Tuesday, April 26th, many members will continue to see their transaction
history through April 15th duplicated within each of their accounts when viewed
through Online Banking. We are working to correct this issue.
Metro DC Golf Tourney
Help fight breast cancer at the Metro DC Golf Tourney, Friday, May 20, 2011 at Bretton Woods Recreation Center.
As a result of our system upgrade, Online BillPayer users with multiple checking accounts can now pay bills from any of their checking accounts.
IMF Branch Closed Friday for WB/IMF Spring Meetings
The CU's IMF HQ2 Branch will be closed on Friday, April 15, 2011 due to the World Bank and IMF's Spring Meetings. Our Main Branch and IFC Branch will remain open.
Election Results
Congratulations to Stephanie von Friedeburg, John Underwood, and David Ordoobadi on being elected to serve the 2011-2014 term on the Board of Directors.
Quicken Access Now Available
Members who use Quicken should now be able to download BFSFCU account transaction history.
Important Tax Info - Mortgage Payments
Because of the New Year's holiday, mortgage payments must be received early to ensure posting in the 2010 tax year.
BFSFCU will be conducting scheduled system maintenance on Thursday, December 16, 2010 at 11:00 PM ET. During this time, Online Banking will be unavailable.
Introducing Person-to-Person Transfers
Introducing person-to-person transfers, powered by ZashPay, a no-hassle way for you to make payments to or receive money from people you know.
Back-to-School Raffle Winners
We are pleased to announce that Kalwa T. and Julia S. are the winners of the new Nintendo Wii game consoles, from our September Back-to-School raffle!
Your Credit Union is Safe and Secure
Recently, there have been several reports in the media about the failure of three “corporate credit unions”.
Foreign Transaction Fees
Effective July 1st, 2010, BFSFCU Credit Card statements began showing the 1% foreign transaction fee for all transactions made outside of the United States in a separate section titled “Total Interest Charged” as a result of a recent regulatory change.
Member Appreciation Day
Join us in our branches for Member Appreciation Day on Wednesday, September 29th.
Member Appreciation Day
Join us in our branches for Member Appreciation Day on Wednesday, August 25th.
Changes to Overseas Transfers Security Verification
Please note that due to regulatory and security precautions, our verification procedures have changed, which may increase the time required to process your International Wire Transfer request.
Member Appreciation Day
Join us in our branches for Member Appreciation Day on Thursday, June 24th.
Mortgage Loan Origination Volume
Due to higher mortgage loan origination volume, expect longer appointment wait times than usual.
Scheduled Protest Activity - May 17th
Please be advised that the Metropolitan Police Department (MPD) has confirmed that there is a protest scheduled for Monday May 17th at 11:45am at McPherson Square. The protest group is the National People’s Action (NPA) and they will be targeting the big banks and lobby groups on K Street.
Election Results
Thank you to all the members who voted in the Board of Directors Election.
Amazon Kindle Winners
In the month of March, we asked BFSFCU members to GO GREEN and switch to e-Statements to view monthly statements electronically through Online Banking. All participants were automatically entered in a chance to win an Amazon Kindle.
Haiti Relief Fund
In response to the earthquake and resulting crisis in Haiti, BFSFCU has created a relief fund.
"Zuesbot" Computer Virus
BFSFCU has been notified of a new computer malware virus called "zeusbot" which is aimed at stealing online banking login credentials and credit card information from credit union members.
Scheduled Systems Maintenance
BFSFCU will be performing scheduled system maintenance which will affect Online Banking, and Audio Response Banking.
Announcing the Winners of our “Do Your Part” Drawing
All those members who enrolled in e-Statements between November 19th and 30th , 2009 were automatically entered into a drawing for a chance to win great prizes.
Scheduled Phone System Maintenance
BFSFCU will be performing scheduled maintenance on our telephone system on Friday, November 20, 2009 beginning at 7:00pm.
Springfield Shared Branch to Close
The Springfield Plaza Credit Union Family Service Center (located at 6314 Springfield Plaza, Springfield, VA 22150) was closed on December 12, 2009.
Changes to Your Statement
On November 8, 2009, President Obama signed into law a bill containing a correction to an earlier law that would have required that financial institutions send periodic statements on open-ended loans (BFSFCU’s L8 and L9s) 21 days before the payment due date.
Changes to Your Statement
You
may have recently noticed a message on your August account statement regarding
changes to U.S. federal law that impact how the Credit Union handles and
discloses the payment due dates on our Line of Credit/Reserve (L8) and Home
Equity Line of Credit (L9) loans.
Important Information about Your BFSFCU ATM Card
MasterCard® now assesses a fee for processing and currency conversion
on all ATM transactions outside of the U.S., Puerto Rico or the U. S.
Virgin Islands. In order to offset this cost, effective September 1,
2009, BFSFCU will begin charging members a 1% Foreign Transaction Fee
on all foreign ATM card transactions. This fee will appear as a
separate line item on your BFSFCU account statement.
Protecting Your Accounts
We take fraud prevention very seriously at BFSFCU and have implemented
certain fraud detection systems to help protect your BFSFCU Credit and
Debit Cards from fraudulent activity. This detection system will
monitor your card transactions and detect usage which is different from
your ordinary spending patterns, as well as rely on card industry
alerts regarding incidences of compromised cards.
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.