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Frequently Asked Questions Online Security What is a Secure Web Site? Is the BFSFCU web site secure? What is encryption? How does encryption work? How safe is encryption really? What information does BFSFCU encrypt? What is a cookie? So what does a cookie do for me, the member? Why do I need to know this about cookies? How do I ensure I am using a secure connection to BFSFCU? How do I know if the web site I am on is really BFSFCU’s web site? What is Phishing? What is Pharming? Has BFSFCU been the target of online fraud? How can I protect myself from online fraud? How is BFSFCU protecting its members from online fraud? Identity Theft Should I be concerned about someone stealing my identity? How can I protect myself from Identity Theft? What are some signs that I may be a victim of Identity Theft? What to do if I am a victim of Identitiy Theft? E-mail Security What is e-Mail fraud? How do I know the e-Mail I received is from BFSFCU? How did a spammer get my e-mail address? How can I prevent these fraudulent e-Mails? How do I report a suspicious or fraudulent e-Mail or web site?

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