Global Rewards FAQs

BFSFCU’s Global Rewards is our new total relationship rewards program for all members in good standing. The program offers:

• Access to premium rates on our new Premier Checking account
• Discounts on rates for personal and auto loans, mortgage cash rewards
• Fee rebates for select services, such as ATM surcharges, debit card foreign transaction fees, and wire transfer fees

There are three levels of rewards. Your rewards level is determined by your Total Relationship Balance with the Credit Union.

Your Total Relationship Balance is calculated on the first day of each month by adding together the prior month’s average balances for deposits and month-end balances for loans and credit cards.

Members in good standing qualify for Global Rewards and are eligible for the Choice, Plus, or Optimum Rewards level based on their Total Relationship Balance.

Only personal accounts are eligible for the Global Rewards program. BFSFCU Student Choice loan balances are excluded.

No enrollment is necessary to join the Global Rewards program, but some Global Rewards benefits will require action on your part. For example, the Premier Checking Account requires that you notify us if you wish to open a new Premier Checking Account or upgrade an existing checking account to this new account. Similarly, for a loan discount to apply, a loan application needs to be submitted and approved.

Please review the disclosures and FAQs for further information.

The three levels of BFSFCU Global Rewards and their qualifying criteria are as follows: 

• Choice Rewards: No minimum deposit or loan balance required. 
  
  
• Plus Rewards: Total Relationship Balance between $50,000 to $249,999 required on your combined loans and deposits, and a minimum $15,000 balance on an open BFSFCU loan. 
  
  
• Optimum Rewards: Total Relationship Balance of $250,000 or more required on your combined loans and deposits. No minimum loan balance is required.

The balance on your BFSFCU credit card at the end of each month will be counted towards your Total Relationship Balance calculation.

Your Total Relationship Balance is calculated on the first day of each month. You may move between Rewards levels each month as your Total Relationship Balance changes. View the balance thresholds and rewards for each level here. 

Example: Choice to Optimum

If your Total Relationship Balance with BFSFCU is currently less than $50,000 (Choice) and you add a $280,000 mortgage loan, you will automatically move from Choice to Optimum on the first day of the following month since your Total Relationship Balance now exceeds $250,000.  

Example: Choice to Plus

If you have a deposit balance of $40,000 in your Checking account, and you apply and get approved for a $25,000 auto loan, you will automatically move from Choice to Plus on the first day of the following month since your Total Relationship Balance now includes the minimum loan balance required for Plus and now exceeds $50,000.

Rewards levels are recalculated each month, so be sure to log in to Digital Banking and check your Global Rewards level. Once you log in to Digital Banking, go to “Self-Service,” then click on “Global Rewards” to view the valuable rewards available at each level.

Yes, the balances on shared ownership BFSFCU accounts count towards the calculation of your Total Relationship Balance and can move both you and the joint owner to the next Global Rewards level. 

Example #1: If you and the joint borrower share a $280,000 mortgage, the $280,000 balance will be included for each of your Total Relationship Balance calculations, and you will both qualify for Optimum Rewards. 

Example #2: If you and a joint owner have BFSFCU checking and savings accounts with a combined balance of $70,000 and share a $25,000 BFSFCU auto loan, you will both qualify for Plus Rewards. 

For any questions related to the Global Rewards program, send us a secure message using the Self-Service Menu within Digital Banking, and we will be happy to help. You may also reach out to one of the BFSFCU Member Service Representatives or Loan Officers during your next visit to our Branches or Lending Center.

Global Rewards Premier Checking is a new type of high yield checking account with a premium dividend rate. This account is available for BFSFCU members in good standing who qualify for the Plus or Optimum Rewards level.

If you prefer that your checking account number, direct deposits, and any scheduled payments remain unchanged, simply upgrade your existing checking account to a Premier Checking account. There is no need to open a new account.

To upgrade your existing checking account to a Premier Checking account, send us a request via secure message using the Self-Service Menu within Digital Banking or schedule an appointment with one of our Member Services Representatives at one of our branch locations. We offer walk-in, phone, and in-person appointments.

To view our current rates, visit BFSFCU.org/rates.

Each qualifying member can have only one Global Rewards Premier Checking account.

If you no longer maintain a Total Relationship Balance at the Plus or Optimum level, your account will continue to be a Premier Checking account. However, you will earn a dividend at the Choice level. To view our current rates, visit BFSFCU.org/rates.

If you close your Premier Checking Account before the 3rd of the month, any unpaid Premier Dividends will be forfeited.

Yes. ATM surcharge fee rebates are now included as part of the Global Rewards program. Effective January 1, 2022, ATM surcharge fee rebates are based on your rewards level. Rebates range from $5 per month to unlimited!

• Members at the Choice Rewards level receive rebates up to $5 per month
• Members at the Plus Rewards level receive rebates up to $20 per month
• Members at the Optimum Rewards level receive unlimited rebates

ATM surcharge fees may be assessed by the owner or operator of the out-of-network ATM. BFSFCU does not charge BFSFCU members ATM transaction fees for using BFSFCU debit cards at any ATM.  BFSFCU members have surcharge-free ATM access to their accounts at over 30,000 surcharge-free ATMs across the U.S. and Canada, including 7-Eleven locations through the CO-OP Network and the Alliance One Network. 

Find an ATM near you, or text your street address or zip code to 91989 for the closest ATM location. You can also download the CO-OP Network app for your Apple or Android device.

Whenever possible, use an in-network ATM, such as CO-OP or Alliance One Network, to avoid out-of-network ATM fees.

As a BFSFCU member, you have surcharge-free ATM access to your accounts at over 30,000 ATMs across the U.S. and Canada, including 7-Eleven locations through the CO-OP Network and the Alliance One Network. 

Find an ATM near you or text your street address or zip code to 91989 for the closest ATM location. You can also download the CO-OP Network app for your Apple or Android device.

Whenever possible, use an in-network ATM, such as CO-OP or Alliance One Network, to avoid out-of-network ATM fees.

The GAP insurance rebate will be credited to your open checking or savings account 120 days after the insurance has been purchased. An open checking or savings account is required for your rebate to be processed and credited.

Your reward will be applied as a lender credit at the time of your mortgage closing.

Yes, you must have an open savings or checking account to receive the Global Rewards rebates.