Global Rewards FAQs
Global Rewards Frequently Asked Questions
General Questions
What Is the Global Rewards Program?
BankFund's Global Rewards is our total relationship rewards program for all members in good standing. The program offers:
- Access to premium rates on our Premier Checking account
- Discounts on rates for personal and auto loans, mortgage cash rewards
- Fee rebates for select services, such as ATM surcharges, debit card foreign transaction fees, and wire transfer fees
There are three levels of rewards. Your rewards level is determined by your Total Relationship Balance with the Credit Union.
How Is My Total Relationship Balance
Calculated?
Your Total Relationship Balance is calculated on the first day of each month by adding together the prior month’s average balances for deposits and month-end balances for loans and credit cards.
How Do I Qualify For Global
Rewards?
Members in good standing qualify for Global Rewards and are eligible for the Choice, Plus, or Optimum Rewards level based on their Total Relationship Balance.
Only personal accounts are eligible for the Global Rewards program. BankFund Student Choice loan balances are excluded.
Do I Need to Enroll in the Global Rewards
Program?
No enrollment is necessary to join the Global Rewards program, but some Global Rewards benefits will require action on your part. For example, the Premier Checking Account requires that you notify us if you wish to open a new Premier Checking Account or upgrade an existing checking account to this new account. Similarly, for a loan discount to apply, a loan application needs to be submitted and approved.
Please review the disclosures and FAQs for further information.
What Are the Balance Requirements for
Each Level?
The three levels of BankFund Global Rewards and their qualifying criteria are as follows:
- Choice Rewards: No minimum deposit or loan balance required.
- Plus Rewards: Total Relationship Balance between $50,000 to $249,999 required
on your combined loans and deposits, and a minimum $15,000 balance on an open
BankFund loan.
- Optimum Rewards: Total Relationship Balance of $250,000 or more required on your combined loans and deposits. No minimum loan balance is required.
I Have a BankFund Credit Card. Is It My
Credit Limit or My Monthly Balance That Counts Towards My Total Relationship Balance?
The balance on your BankFund credit card at the end of each month will be counted towards your Total Relationship Balance calculation.
How Do I Move To A Different Global
Rewards Level?
Your Total Relationship Balance is calculated on the first day of each month. You may move between Rewards levels each month as your Total Relationship Balance changes. View the balance thresholds and rewards for each level here.
Example: Choice to Optimum
If your Total Relationship Balance with BankFund is currently less than $50,000 (Choice) and you add a $280,000 mortgage loan, you will automatically move from Choice to Optimum on the first day of the following month since your Total Relationship Balance now exceeds $250,000.
Example: Choice to Plus
If you have a deposit balance of $40,000 in your Checking account, and you apply and get approved
for a $25,000 auto loan, you will automatically move from Choice to Plus on the first day of the
following month since your Total Relationship Balance now includes the minimum loan balance
required for Plus and now exceeds $50,000.
Rewards levels are recalculated each month, so
be sure to log in to Digital Banking and check your Global Rewards level. Once you log in to
Digital Banking, go to “Self-Service,” then click on “Global Rewards” to view the valuable rewards
available at each level.
If I Have One or More Joint Accounts,
Will Those Balances Count Towards My Total Relationship Balance Calculation?
Yes, the balances on shared ownership BankFund accounts count towards the calculation of your Total Relationship Balance and can move both you and the joint owner to the next Global Rewards level.
Example #1: If you and the joint borrower share a $280,000 mortgage, the $280,000 balance will be included for each of your Total Relationship Balance calculations, and you will both qualify for Optimum Rewards.
Example #2: If you and a joint owner have BankFund checking and savings accounts with a combined balance of $70,000 and share a $25,000 BankFund auto loan, you will both qualify for Plus Rewards.
Who Can I Contact For More
Support?
For any questions related to the Global Rewards program, send us a secure message using the Self-Service Menu within Digital Banking, and we will be happy to help. You may also reach out to one of the BankFund Member Service Representatives or Loan Officers during your next visit to our Branches or Lending Center.
Questions about our Premier Checking Account
What Is the Premier Checking
Account?
Global Rewards Premier Checking is a type of high yield checking account with a premium dividend rate. This account is available for BankFund members in good standing who qualify for the Plus or Optimum Rewards level.
Can I Upgrade My Existing BankFund
Checking Account to The Premier Checking Account?
If you prefer that your checking account number, direct deposits, and any scheduled payments remain unchanged, simply upgrade your existing checking account to a Premier Checking account. There is no need to open a new account.
How Do I Upgrade My Checking Account to a
Premier Checking Account?
To upgrade your existing checking account to a Premier Checking account, send us a request via secure message using the Self-Service Menu within Digital Banking or schedule an appointment with one of our Member Services Representatives at one of our branch locations. We offer walk-in, phone, and in-person appointments.
What Is The Dividend Rate Offered on The
Premier Checking Account?
To view our current rates, visit BFSFCU.org/rates.
How Many Premier Checking Accounts Can a
Member Open?
Each qualifying member can have only one Global Rewards Premier Checking account.
What Happens to My Premier Checking
Account if My Relationship Balance Changes, and I No Longer Qualify for The Plus or Optimum Rewards
Level?
If you no longer maintain a Total Relationship Balance at the Plus or Optimum level, your account will continue to be a Premier Checking account. However, you will earn a dividend at the Choice level. To view our current rates, visit BFSFCU.org/rates.
If I Close My Premier Checking Account
Before the Month’s End, What Will Happen to My Earned Dividend?
If you close your Premier Checking Account before the 3rd of the month, any unpaid Premier Dividends will be forfeited.
Questions about Rebates and Rewards
Has the ATM Surcharge Fee Rebate Program
Changed?
Yes. ATM surcharge fee rebates are now included as part of the Global Rewards program. Effective January 1, 2022, ATM surcharge fee rebates are based on your rewards level. Rebates range from $5 per month to unlimited!
- Members at the Choice Rewards level receive rebates up to $5 per month
- Members at the Plus Rewards level receive rebates up to $20 per month
- Members at the Optimum Rewards level receive unlimited rebates
ATM surcharge fees may be assessed by the owner or operator of the out-of-network ATM. BankFund does not charge BankFund members ATM transaction fees for using BankFund debit cards at any ATM. BankFund members have surcharge-free ATM access to their accounts at over 30,000 surcharge-free ATMs across the U.S. and Canada, including 7-Eleven locations through the CO-OP Network and the Alliance One Network.
Find an ATM near you, or text your street address or zip code to 91989 for the closest ATM location. You can also download the CO-OP Network app for your Apple or Android device.
Whenever possible, use an in-network ATM, such as CO-OP or Alliance One Network, to avoid out-of-network ATM fees.
If My Global Rewards Level Is Choice
Rewards, Does That Mean I Now Have to Pay for ATM Withdrawals?
As a BankFund member, you have surcharge-free ATM access to your accounts at over 30,000 ATMs across the U.S. and Canada, including 7-Eleven locations through the CO-OP Network and the Alliance One Network.
Find an ATM near you or text your street address or zip code to 91989 for the closest ATM location. You can also download the CO-OP Network app for your Apple or Android device.
Whenever possible, use an in-network ATM, such as CO-OP or Alliance One Network, to avoid out-of-network ATM fees.
How Long Will It Take For Me to Receive
the Gap Insurance Discount Rebate?
The GAP insurance rebate will be credited to your open checking or savings account 120 days after the insurance has been purchased. An open checking or savings account is required for your rebate to be processed and credited.
How Will I Receive My Mortgage Cash
Reward?
Your reward will be applied as a lender credit at the time of your mortgage closing.
Do I Need A Savings or Checking Account
to Receive Rebates?
Yes, you must have an open savings or checking account to receive the Global Rewards rebates.