International Wire and Foreign Exchange Services Update - (August 14, 2020)

BFSFCU was just notified that Travelex, our current international wire and foreign currency exchange services provider, will soon be suspending operations in the US. However, in light of earlier disruptions to Travelex’s service, BFSFCU had already been exploring alternatives, and we are pleased to announce that Western Union Business Solutions (WUBS) has been engaged as our new international wire services partner. 
Learn more details here.

Contact Us

Please note that, due to COVID-19, high call volumes during this time can impact telephone wait times.

 

Telephone

To reach us by telephone, 24x7, please call (202) 212-6400 or (800) 923-7328 (toll-free from U.S. & Canada).

If you are calling from outside the U.S., you may be able to use an international toll-free number.

Members Who Utilize A Telecommunications Device

You may contact us with the assistance of a Communication Assistant.  Dial 711 and provide our telephone number.

Foreign Exchange, Member Rewards, and BillPayer

  • Foreign Exchange Office: (202) 212-6440
  • Member Rewards Customer Service (9:00AM - 8:00PM, EST): (877) 203-9460
  • BillPayer Customer Support (24 hours): (844) 596-1165

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