COVID-19 Response - Update as of July 14, 2020

Our Express Branch and Lending Center at 1725 I Street are open to serve you in person from 9:00 AM to 2:00 PM, Monday through Friday.

Appointments are required and can be scheduled online. All other branch lobbies remain temporarily closed until further notice.

For the latest information about our operations and measures we are taking, please visit our COVID-19 Response page.

USPS International Mail Suspension and Your BFSFCU Monthly Statement

On May 1, the U.S. Postal Service temporarily suspended delivery of outgoing mail to more than 100 countries. As a result, members who receive printed statements or correspondence via international mail will not receive them as scheduled. For the latest information from the U.S. Postal service, please view alerts and updates here.

Access your Credit Union statements anytime by enrolling in eStatements today!

Instead of receiving a paper statement in the mail each month, you will receive an e-mail letting you know that your eStatement is available. View or download your statement securely from within Digital Banking. Eliminating paper statements also reduces your risk of identity theft. Simply log in to Digital Banking, select the “Self Service” menu and click on the “eStatement Enrollment” link.

To view your BFSFCU account statements online, simply login to your Digital Banking.

Call us at 202-212-6400, write to us, or send us a secure message in Digital Banking, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. We must hear from you no later than 60 days after we sent or made available to you the FIRST statement on which the problem or error appeared.

If you wish to update your mailing address, simply log in to Digital Banking, select “Profile” from the menu and click on “Change Address”.

 

Digital Banking, ATMs, Telephone Banking and our Call Center remain available with full access and functionality to support members transacting remotely.

Our 1725 I Street NW location remains open to assist members with lending needs from 9:00 a.m. to 1:00 p.m. and pressing account transactions from 9:00 a.m. to 2:00 p.m. by appointment only. Please book your appointment here.

Due to limited access at sponsor group facilities and to protect our members and staff, the Credit Union branches at MC, IMF, and IFC are temporarily closed. 

Q & A    Available Resources



Latest Updates

Access to BFSFCU ATMs
News article posted 5/15/2020

COVID-19 SCAMS
Email sent 4/10/2020

BFSFCU Responding
to COVID-19

Email sent 3/24/2020

BFSFCU Responding
to COVID-19

News update posted 3/24/2020

COVID-19 SCAMS
Fraud Article posted 3/20/2020

Find More Updates Here
We highly encourage members to transact remotely.
BFSFCU invites you to log in or enroll now to enjoy the benefits of Digital Banking, including:


Locate the nearest surcharge-free ATM

    Convenient Options To Access Your Accounts




    SURCHARGE-FREE ATMs

    Over 30,000 locations across the U.S. and Canada. Use the CO-OP Network ATM locator to find a location near you.







    FOREIGN CURRENCY

    Need foreign currency? Order major and minor currencies online and have them delivered right to your door.







    PHONE APPOINTMENTS

    Speak with one of our Member Service Representative or Loan Officer whenever it's convenient for you.