Our 1725 I Street NW location remains open to assist members with lending needs and pressing account transactions from 9:00 a.m. to 1:00 p.m. (appointments are highly recommended). Due to limited access at sponsor group facilities and to protect our members and staff, the Credit Union branches at MC, IMF, and IFC are temporarily closed.
We encourage the use of Digital Banking, Telephone Banking, and the Call Center which have full access and functionality to support members.
For more information, visit our dedicated COVID-19 Resource Center here.
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News
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BFSFCU Responding to COVID-19 – Important InformationREVIEWED DATE: 4/7/2020
As we continue to monitor the coronavirus global pandemic situation closely, we are evaluating and adjusting BFSFCU measures to keep our staff safe while doing the best to continue serving you and keeping you updated.
BFSFCU COVID-19 RECENT NEWSREVIEWED DATE: 4/7/2020At BFSFCU we are continuing to monitor the COVID-19 (Coronavirus) situation closely, and as conditions evolve, we continue to evaluate and adjust measures to protect our staff while serving and supporting our members.
BFSFCU COVID-19 NEWSAs a precautionary measure, we have decided to temporarily close our branch locations as of March 13, 2020 in response to the nationwide COVID-19 (Coronavirus) outbreak as well as confirmed cases in the District of Columbia and neighboring states.
BFSFCU Member Resources and COVID-19As the global impact of the COVID-19 (Coronavirus) outbreak continues to evolve, BFSFCU is closely monitoring the latest reports from the Centers for Disease Control (CDC and we are taking measures to help mitigate the potential spread of the virus.
UPDATE: INTERNATIONAL AND DOMESTIC WIRE SERVICES HAVE BEEN RESTOREDInternational and domestic wire services are now available.
UPDATE: Wire and Foreign Currency ServicesInternational wire transfers to established beneficiaries are now available. We are in the process of resuming international wire services.
Wire and Foreign Currency Services UpdateWe are in the process of resuming international wire services. Domestic wire services and foreign currency transactions remain available.
Important Information: International Wire Services Temporarily UnavailableThe service outage for international wire transfers through Travelex is expected to run into next week. Please refer to this article for more detailed information.
International Wire Services Temporarily UnavailableBFSFCU’s international wire service is temporarily unavailable due to a technical issue affecting Travelex’s system. A team of IT and cyber security experts is working diligently to restore the affected systems.
According to a preliminary investigation done by Travelex, there’s no sign of personal data being affected. The company doesn’t have an estimated time for resolution of the issue.
Until all systems are restored:
- Travelex is unable to process international wires.
- Travelex cash and banknote transactions are limited to $1,000.
- Over-the-counter transactions are being done manually at Travelex’s stores and BFSFCU’s branches.
Travelex Foreign Exchange ATMs located at the IMF HQ1, IMF Branch and IFC Branch have not been impacted by the outage.
BFSFCU’s Domestic Wire Services remain available to members and have not been affected.
For questions regarding international wire transfers, contact us at 202.212.6400.
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