REVIEWED DATE: 3/26/2020

At BFSFCU we are continuing to monitor the COVID-19 (coronavirus) situation closely, and as conditions evolve, we will keep evaluating and adjusting measures to protect our staff while serving and supporting our members.

Digital Banking, ATMs, Telephone Banking and our Call Center remain available with full access and functionality to support members transacting remotely. We highly encourage members to transact remotely.

In line with recommendations by the Centers for Disease Control and Prevention (CDC), in-person and direct-contact services are being reduced and BFSFCU staff members are being positioned to better serve our members remotely through Digital Banking, secured electronic messaging, and by phone. Please note that high call volumes during this time could impact telephone wait times. 

Our 1725 I Street NW location remains open to assist members with lending needs from 9:00 a.m. to 1:00 p.m. and pressing account transactions from 9:00 a.m. to 2:00 p.m. by appointment only. Please book your appointment here.

Due to limited access at sponsor group facilities and to protect our members and staff, the Credit Union branches at MC, IMF, and IFC are temporarily closed.

We are committed to ensuring continued access to BFSFCU accounts and services, and invite you to log in or enroll now to enjoy the benefits of Digital Banking including:

  • review balances and transaction activity
  • deposit checks
  • make transfers
  • make credit card payments
  • locate the nearest surcharge-free ATM

Convenient options for BFSFCU members to access their accounts include:


As a member of the CO-OP Network, BFSFCU extends our members access to over 30,000 surcharge-free ATMs across the U.S. and Canada, including several 7-Eleven locations.

For surcharge-free access to your money, just look for the CO-OP Network logo on participating ATMs or use the CO-OP Network ATM locator to find a location near you.

We can help you save on non-BFSFCU ATM fees, too! Simply enroll in eStatements and we’ll reimburse you for up to six non-network ATM surcharge transactions every month when you use your BFSFCU Visa® Debit Card at a non-BFSFCU ATM.

Find an ATM


If you wish to speak with a banking specialist at a time convenient for you, please visit our website to schedule a phone appointment.

Schedule a Call


Call 202-212-6672 in the U.S. for 24-hour access to your BFSFCU accounts, loans and credit cards. Check balances, transfer funds, make credit card payments and more.

For additional information about COVID-19, get the latest report from the Centers for Disease Control at or your local health department website.