Zelle Safety Main Page

Only send money to people you know
and trust

Money moves fast with Zelle®. Directly from checking account to checking account within minutes*.

So, it's important you know and trust the people you're sending money to. You can't cancel a payment once it's been sent if the recipient is already enrolled with Zelle®, so it's important to get it right the first time.



Beware of payment scams

If you send money to someone you don't know for a product or service you might not receive (like paying for something in advance), you may not get your money back. Neither BFSFCU nor Zelle® offers a protection program for authorized payments made with Zelle®.

So, if you aren't sure you will get what you paid for, you should use another payment method with purchase protection, such as a credit card.

Treat Zelle® like cash

Money moves fast — directly into the enrolled recipient's bank account. Make sure you're sending to the right person by confirming the first name displayed is that of your recipient.



*U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.