In light of recent events and street closures in our Nation’s Capital, our Express Branch, IFC, and IMF Branches will remain temporarily closed through Wednesday, January 20, 2021. Over the phone appointments are available and can be scheduled here.
For the latest information about our operations and measures we are taking, please visit our COVID-19 Response page.
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What is Biometric Data?
Biometric Data is a way to measure physical behaviors and characteristics of a person to verify their identity. Once measured, the biometric data is stored, compared, and matched in a database for identity verification. There are various means by which a person can be uniquely identified by evaluating one or more distinguishing biological traits, such as fingerprints, hand or facial patterns, and voice characteristics.
What biometric data do we collect and how do we use it?
BFSFCU does not share or sell biometric data. BFSFCU does not use biometric data for marketing purposes.
BFSFCU may collect voice characteristics to identify and authenticate you on phone calls. This service is used to improve the member experience and provide increased fraud detection and prevention measures.
BFSFCU only collects and uses this information with your consent when you call us and you have the ability to opt out at any time. For more information regarding this service please see the BFSFCU Voice ID page.
What are cookies?
A computer “cookie” is more formally known as a web cookie, an Internet cookie, or a browser cookie. The name is a term for a packet of data that a computer receives, then sends back without changing or altering it. As an example, when you visit a website, the website sends the cookies to your computer and then your computer stores it back in a file located inside your web browser.
Cookies typically fall into the following categories:
How and why we use cookies
BFSFCU does not collect, share, or sell personal data through cookies. BFSFCU does not use cookies for marketing purposes.
BFSFCU and authorized third-party service providers use Cookies on BFSFCU.org and Digital Banking to help us improve your online experience. First-Party and Third-Party cookies are used on BFSFCU.org to enhance visitor experience and Session cookies are used on Digital Banking to recognize the user.
BFSFCU uses data gathered about website activity (e.g., regional data (city, state, country), browser type, IP address, pages visited, the day and time of visit) to recognize past users, to enable you to navigate or use basic functions on BFSFCU.org, or to fill out online applications. We use cookie data to better understand the interests of our website visitors, to improve the website to enhance the visitor experience, and to provide more relevant content both on and off our domains.
How you can manage your cookie preferences
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
Blocking cookies may impact your user experience on BFSFCU.org and Digital Banking; not all features may be available if cookies are blocked.