A Message from Our CEO

Serving with Purpose. Growing Together.

 

As we begin 2026, I’m grateful for the opportunity to reflect on what makes BankFund truly special: you, our member owners, and the trust you place in us every day. This trust drives everything we do and inspires us to continue building a stronger financial future together.

The progress we made together in 2025 strengthens our ability to serve you and your family and household members, support your financial well-being, and invest in service enhancements and the communities we call home.

A Year Defined by Purpose and Progress

Throughout 2025’s dynamic economic environment, our team responded to your needs with care and resolve—guided by our responsibility to remain safe, sound, and strong for the long term.

Because of your continued confidence in BankFund, our membership grew by 2.44% in 2025. We now proudly serve over 103,500 member-owners, making BankFund the 55th-largest credit union in the United States, out of more than 4,400 credit unions nationwide, with assets approaching $7 billion.

Breaking the 100,000-member milestone was meaningful, but growth alone isn’t our goal. What matters most is ensuring that every member feels known, supported, and valued. To that end, we launched the BankFund Family Circle of Membership campaign to extend membership to your family members, household members, and World Bank Group and International Monetary Fund contractors.

As a cooperative, we are strongest when we grow together—generation to generation. We remain committed to delivering exceptional service as our BankFund family expands. Help us spread the word: Once a member, always a member, wherever you are in the world.

Delivering Exceptional Value in a Changing Economy

In 2025, we carefully navigated a changing interest rate environment while continuing to deliver real value. Through disciplined financial management, we achieved strong earnings, grew net worth, and maintained ample liquidity, while investing for the future.

Just as importantly, we passed that strength directly back to you through:

• Lower loan rates
• Lower fees
• More generous rewards
• Higher savings rates than many competitors

We’re especially proud that BankFund Global Rewards, now enjoyed by more than 100,000 members, continued to deliver meaningful savings and benefits throughout the year. 

 

Our BankFund BEYOND Visa cardholders benefited from our most rewarding credit card, earning unlimited points on purchases through My Card Rewards, including 5X on air travel, 3X on hotels, 3X on restaurants, 2X on car rentals, and 1X on everything else.

Investing in Better Experiences — for Today and Tomorrow

Improving your experience with BankFund remains a top priority. In 2025, we introduced:

• Enhanced platforms for mortgage and consumer loans to make applications faster and easier, with industry-leading closing times
• Expanded online account management tools empowering members with greater control and convenience
• Improved chat and phone systems to better support member communications

Empowering Financial Confidence Through Education

At BankFund, providing our members with financial education is a responsibility we take seriously. Our webinar series and video tutorials continue to be popular resources, providing essential information to help new and long-time members make informed decisions about their finances. Topics we covered in 2025 included a thorough look at how to build credit in the US, the home-buying process, staying safe from fraud, and other subjects that help support the financial literacy of our members.

Giving Back Where It Matters Most

True to our cooperative values, 2025 also reflected BankFund’s longstanding commitment to giving back. Through our BankFund Giving Back program, we proudly support organizations that share our belief in opportunity and empowerment, including the Margaret McNamara Education Grants, Children’s Miracle Network, and many others.

These efforts reflect a simple belief: when our communities thrive, we all thrive. 

2025 BY THE NUMBERS*