Contact Us
We're here to help!
Message Us
Send a secure email message by logging into Digital
Banking to best protect your account information.
Log in to Message Us
The credit union does not respond to inquiries or requests received via an "unsecure" email channel.
Call Us
To reach us by telephone, 24x7, please call
202-212-6400
To FAX BankFund, please
use
571-336-8711.
International Calls
If you are calling from outside the U.S., you may be able to use an international toll-free number. View International Toll Free Numbers.
Credit Cards
Apply or access information
about our credit cards.
Learn more about My Card Rewards and view contact information.
Mortgages
Schedule an appointment regarding questions about a BankFund Mortgage Loan or payment info.
Billpayer
BillPayer Support (24 hours):
844-596-1165
Routing Number and Swift Code
ABA/Routing Number:
254074170
Swift Code: SFRUUS33
Prepaid Gift Cards
BankFund is no longer offering new Prepaid Visa® Gift Cards.
Get answers to general questions by calling 1-866-902-6082.
For more information, please
refer to the terms and conditions.
Mailing Address
Bank-Fund Staff Federal
Credit
Union
1725 I Street NW Suite 150
Washington, DC 20006-2406
Account Resolution Department
To discuss a past due account, please contact the Account Resolution
Department at
202-212-6400 or by email at [email protected], Monday through Friday 8:30
AM - 4:00 PM Eastern Time.
Mortgage Error Resolution and Information Request Address
Bank-Fund Staff Federal
Credit Union
Attn: Mortgage
Servicing
1725 I Street, NW, Suite 400
Washington DC 20006
Learn More