New Digital Banking:Get Ready for Your First Login
Your Member Number is the
Key to Your First Login
Our new Digital Banking experience launches in four weeks, and we want to make sure your first login goes smoothly. Please take a few minutes to confirm you have the following three items ready.
Your Quick Checklist
Have your current Digital Banking
User ID
ready:
you'll need it every time you log in.
Know your
Member Number:
it's required for
your first login (see details below).
Update your
contact information:
your email,
phone number(s), and mailing address should be current.
Your Member Number Is Not Your Account Number
Your member number is a unique identifier for your overall relationship with
BankFund — it is different from your individual account or share numbers. You'll need your member
number to complete your first login.
Where to find your Member
Number: It is in the upper-right corner of your monthly statement. If you are unable
to find your statements, call us at +1 202-212-6400.
Why Updated Contact Information Matters
Keeping your email address, phone number(s), and mailing address current
ensures you receive every alert, push notification, regulatory mailing and text message we send —
including important updates about your accounts and security.
How to update
it: Log in to Digital Banking and go to the Profile section to
review and update your information today.
Taking these steps now will help ensure a smooth, successful first login when we launch our new Digital Banking Experience.